Thank you for choosing PropertySL.com. We value your trust in our platform and aim to deliver a transparent and reliable online experience for all property seekers, agents, and developers. This refund policy outlines the terms and conditions under which refunds may be issued for digital services or paid listings on our website.
PropertySL.com provides digital advertising, listing, and promotional services for property-related content. Since our offerings are primarily digital and service-based, please review the following terms before making a purchase or subscription.
All payments made for featured property listings, advertising space, promotional packages, or marketing services are generally non-refundable once the listing or campaign has been published or activated.
Refunds may be considered only under the following conditions:
A technical error on our platform prevented your listing or ad from displaying properly.
A duplicate transaction was made due to a system glitch or payment gateway error.
The purchased service was not delivered as described on the website.
In such cases, please contact our support team within 7 business days of the issue so that we can verify and process your refund accordingly.
If you’ve subscribed to a recurring paid plan or membership, you may cancel at any time. However:
Cancellation stops future billing, but fees for the current billing period are non-refundable once activated or renewed.
To cancel a plan, please log into your account or contact our support team before the next billing cycle.
Payments for property leads, downloadable resources, or custom digital marketing products are final and non-refundable, as these are considered delivered digital goods once accessed or sent.
If you believe you’ve been charged incorrectly, please contact us immediately. We will investigate the issue and respond within 5–7 business days. Unauthorized chargeback claims may lead to suspension of account privileges.
For approved refunds, processing typically takes 7–10 business days depending on your bank or payment provider. Refunds will be credited using the same payment method used at the time of purchase.
For refund or billing inquiries, please contact:
📧 info@propertysl.com
🌐 www.propertysl.com/contact
We are committed to resolving any issues promptly to ensure a fair and satisfactory experience for all users of PropertySL.com.
