December 18, 2025
At PropertySL.com, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, browse property listings, or use our digital services. By accessing and using PropertySL.com, you consent to the practices described in this policy.
When you interact with our platform, we may collect the following types of information:
Personal Identification Information
Name, email address, phone number, and residential address provided voluntarily during registration, listing creation, or inquiry submission.
Property preferences, search history, and saved listings that help us understand your real estate interests.
Optional profile information such as budget range, property type preferences, and location requirements.
Payment and Billing Information
Credit card details, bank account information, and billing addresses necessary to process payments for paid listings, advertising packages, or premium services.
All payment information is securely processed through trusted third-party payment gateways and is never stored on our servers.
Browsing and Technical Information
IP address, browser type, device type, and operating system collected automatically when you visit our website.
Cookies and similar tracking technologies to enhance user experience, analyze website performance, and gather analytics data.
Pages visited, time spent on the site, referral sources, and search queries performed on our platform.
Property-Related Data
Property details, images, and descriptions uploaded by agents, developers, or property owners listing on our platform.
Contact logs and communication records between buyers, sellers, and agents facilitated through PropertySL.com.
We collect and use your information for the following purposes:
Service Delivery
To process and manage your account, property listings, and paid advertising packages.
To facilitate communication between buyers, sellers, agents, and property developers.
To deliver requested property information, alerts, and notifications based on your preferences.
Customer Support and Communication
To respond to your inquiries, provide technical support, and resolve issues or complaints.
To send transactional emails confirming orders, listing activations, or account updates.
To notify you about changes to our services, policies, or platform updates.
Personalization and Marketing
To personalize your browsing experience and recommend relevant properties based on your search history and preferences.
To send promotional emails, newsletters, and marketing communications about new listings or special offers (you may opt out at any time).
To conduct market research and gather feedback to improve our services.
Platform Improvement
To analyze user behavior and website traffic patterns to enhance user experience and platform functionality.
To identify technical issues, bugs, and areas for optimization.
To develop new features and services based on user needs and market trends.
Fraud Prevention and Security
To detect and prevent fraudulent activities, unauthorized access, and misuse of our platform.
To monitor compliance with our Terms of Service and enforce our policies.
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, analyzing data, and providing customer support.
These providers are contractually obligated to handle your data securely and use it only for the purposes specified by PropertySL.com.
Property Listings and Public Profiles
Information you choose to display in your public property listing or agent profile (such as name, phone number, and email) may be visible to other users on the platform.
You have control over what information is displayed publicly through your account settings.
Legal Requirements
We may disclose your information if required by law, court order, government request, or to comply with legal obligations in Sri Lanka or other jurisdictions.
We may share information to protect our rights, privacy, safety, or property, and that of our users and the public.
Business Transfers
In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:
Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our servers.
Password protection and account authentication to prevent unauthorized account access.
Limited access to personal information—only authorized employees and service providers have access to your data.
Regular security audits and vulnerability assessments to identify and address potential threats.
Important Disclaimer: While we employ robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our platform at your own risk. We encourage you to use strong passwords and keep your login credentials confidential.
PropertySL.com uses cookies and similar technologies to enhance your browsing experience and gather analytics data:
Types of Cookies:
Essential Cookies: Required for website functionality, security, and user authentication.
Analytics Cookies: Help us understand how users interact with our platform to improve performance.
Marketing Cookies: Enable us to deliver personalized content and advertisements.
Your Cookie Preferences:
You have the option to disable cookies through your browser settings. However, disabling cookies may limit certain features and functionality of PropertySL.com, such as saved preferences and personalized listings.
PropertySL.com is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account.
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us, subject to legal or contractual obligations to retain certain information.
PropertySL.com may contain links to third-party websites and platforms. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
Opt-Out: Unsubscribe from marketing communications and tracking technologies.
To exercise any of these rights, please contact us using the information provided below.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of PropertySL.com following the posting of changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us:
📧 Email: info@propertysl.com
🌐 Website: www.propertysl.com
📞 Phone: +94777989291
